FAQS


Q: How long will it take for my order to arrive?

A: We will process and ship your order the same day or within 1-3 business days. Shipping time will vary based on your location, as we can't control the speed. The arrival time is between 10-20 business days (Germany, USA, United Kingdom, Canada, Australia, Norway, Sweden, Finland, France, Ireland), For the rest of the world the delivery could take up to 35 business days.

Q: Why are you guys giving away free stuff?

A: All of our "free stuff" are promotional products. Many customers think it's too good to be true there must be a catch. The only catch is that the shipping will be at your cost.

Q: Why are a lot of products on sale?

A: We work with many distributors to find the best deals for our customers.

Q: Which days do you ship?

A: Our warehouse ships orders from Monday - Friday excluding weekends and holidays. 

Q: Where do you ship from?

A: We ship directly from the manufacturer (China or USA). We have multiple fulfillment centers if you ordered multiple items please note that they may arrive separately. 

Q: Do you ship Internationally?

A: Yes! We ship worldwide and ensure we make every fashion lovers an enjoyable shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: Does Boots & Bridles provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!